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Fairmont Hotel Vancouver Airport

 
3111 Grant McConachie Way, Richmond BC

Guest Reviews of the Fairmont Vancouver Airport Hotel

Fairmont Vancouver Airport Hotel12 April 2012
I've stayed here many times. We live near the Gulf Islands but husband travels frequently in and out of YVR, usually work-week trips so when we can swing it I come meet him coming off his midnight flight and we stay here and take the ferry home in the morning. This is one of the only hotels that has smoking rooms, which is notable. The rooms are spacious and somehow, totally silent.

The food and drinks here are really fantastic. As in typical Fairmont Hotels, the buffet breakfast is not to be missed. I've had both the regular and the Gold Floor Lounge versions and they are both fantastic. Honor bar in the Gold Lounge during happy hour and they serve actually lovely food, no pop-and-chips type stuff like in a Sheraton or whatever. It feels comfortable and casual but stylish - snappy service too. I've NEVER had better room service food anywhere (including other Fairmont hotels) and when you've just arrived off of a late flight starving for real food, that means something. Order the turkey club and expect to be sated beyond the pale.

The pool isn't really a pool - or it's three pools depending on how you look at it. There's a hot tub, a wading pool for kids, and a small swim-in-place lap pool. The gym is nice and well-equipped but I've never been to the spa here.

This hotel is very literally IN the airport. If you've saved money on your flight because it means you get into YVR at 1 am or have to leave at six am, it's worth a night here. It will extend your vacation and make everything about getting on/off the plane easier. Highly recommended.

Guest Reviews of the Fairmont Vancouver Airport Hotel
10 April 2012
My wife and I stayed at the Fairmont Vancouver Airport on March26th in order to catch an early morning flight to Cabo. Firstly, I booked the hotel just 2 days before and they still gave me a wonderful price for the room. The lady who checked us in gave me the exact room I requested so I could watch the runways and planes . Now yes the cost of food and drink is very expensive but in my eyes it was worth it. The beds were very comfy, the room was spotless, clean in every way.
We hope anyone who reads this will stay a night at the Fairmont Vancouver Airport, I know we sure will with no hesitation.

Guest Reviews of the Fairmont Vancouver Airport Hotel
10 April 2012
Last time we were in the Airport Fairmont we had a huge room with a bathroom the size of a New York City hotel room. You could open the shutters beside the bath and see the TV, or look out onto the runway and Vancouver’s North Shore mountains in the distance. It was truly spectacular and quickly became my favorite Fairmont—to say nothing of being able to walk downstairs and check-in to your 6 a.m. flight well-rested. This time we were in a standard king, nothing to write home about, but well designed, with a separate bath and shower and a door on the toilet proper. So, in the style of Jimmy Fallon’s Pros and Cons, Pro: Well designed, nice shower, big bath, separated private toilet. Con: Sounds in the toilet will echo through the room like a 747. Although not grand and the size was fine if not spacious, still a great room. And, while last time we had the mountains, this time we had the airport roof looking south. Although, even the south view is expansive, sights out to the Southern Gulf Islands, and can’t really be faulted. And the telescope was a very nice touch in a standard room. Actual HD on the flat screen; how many hotels have flat screens without HD... Other nice touches include dimmers on all the bathroom lights, free Internet for President’s Club members, friendly and helpful staff, Bose sound system with iPod dock and our newspaper had arrived by 4:30 a.m. The bar here is great and so is the restaurant but I won’t defend the prices. And I also think having one robe, at $250 a night, is a bit on the cheap (and irritating) side. What I will say about this property which deserves the highest of praise is the soundproofing. Jets won’t keep you awake at any hour, and really that’s what truly counts at an airport. The bed however, for me, was a failure. Much too soft. It envelops you; you sink deep into it. Maybe that’s ideal for some but it actually left my back in knots. Not cheap, not ever, not even during the sales that pop up from time to time at all the other Fairmont properties, but such is quality and convenience.

Guest Reviews of the Fairmont Vancouver Airport Hotel
3 April 2012
I have been very impressed at the level of service experienced at Fairmont hotels. This was not one of those stays. The property was very nice, our room was enjoyable and I couldn't complain at all about it, it was very comfortable. However, staff were not terribly accommodating. We we felt like we were a real inconvenience.

We called the concierge to ask about the liquor store in the airport as we wished to buy a bottle of wine and they couldn't provide us with any information about its location or operating times, which is fine, but neither was any effort made to answer our enquiry. We found the information eventually on our phone. We went to the restaurant and when asked if we could sit at a table close to the window, I am sure I saw eyes roll. Nevertheless we had our meal- kudos, it was lovely, we were very pleased with it.

Next day we had a later flight and left our bags at the hotel. When we went to pick them up later in the day the receptionist rather brusquely told us that we don't pick them up here and explained where we needed to go. We went. They weren't there. The Porter asked us to wait where we were and kindly retrieved them from the hotel where we were told they were not to be found.

This was not a dreadful place to stay, it was really lovely and we enjoyed our meal immensely. This was sort of the start to a late honeymoon and the only thing that was less than expected was the attitude of a number of the people working there. It made us feel unwelcome and frankly, I would expect better. I understand people have rotten days, maybe it was one of those, but this was not the type of experience I would expect from a Fairmont hotel. Fairmont, you can do better.